Privacy Policy

Effective Date: November 25th, 2024

Protecting your privacy is a priority for us. This Privacy Policy explains how Hope in Acacia (referred to as "we," "our," or "us") collects, uses, and protects your information when you interact with our app or website at hopeinacacia.com. By using our app or website, you consent to the practices outlined in this policy.

Collection of your Personal Information

To provide you with the best experience and deliver our services, we may collect the following personal information:

● Personal Identifiable Information:

  • First and Last Name

  • E-mail Address

  • Phone Number

  • Location (if applicable)

  • Any additional details you choose to provide

● Billing Information (for purchases):

  • Payment details, including credit or debit card information.

● Anonymous Demographic Information:

  • Age

  • Gender

  • Race

We collect personal information only when you voluntarily provide it. For example, you may need to provide information when:

  • Creating an account.

  • Subscribing to updates or newsletters.

  • Purchasing products or services.

  • Communicating with us through forms, email, or customer support.

Additionally, non-personal data (such as device type, browser type, or general usage patterns) may be collected automatically to improve our platform's performance

Use of Your Information

Hope in Acacia uses the information collected to:

  • Provide the services or products you request.

  • Facilitate transactions and customer support.

  • Improve the functionality and user experience of our app and website.

  • Inform you of new features, services, or promotional offers.

We do not sell, rent, or lease your personal information to third parties.

Sharing of Your Information

Your personal information will only be shared under the following circumstances:

● Trusted Service Providers:

We may share information with partners who assist us with operations like payment processing, email delivery, and website hosting. These partners are required to keep your information confidential and use it solely for the purposes of delivering the requested services.

● Legal Requirements:

We may disclose information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal obligations or court orders.

  • Protect the rights or safety of Hope in Acacia, our users, or the public.

Cookies and Tracking

Hope in Acacia uses cookies to:

  • Improve your browsing experience.

  • Remember your preferences.

  • Deliver customized content and marketing based on your interests

Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, but this may affect the functionality of our app or website.

Security of Your Information

We prioritize safeguarding your personal information. Our security measures include:

  • SSL Encryption: Ensures safe transmission of sensitive information.

  • Secure Data Storage: Protects against unauthorized access

While we strive to protect your data, no online transmission or storage system can be guaranteed as 100% secure.

Children Under Thirteen

Hope in Acacia does not knowingly collect information from children under the age of 13. If we learn that we have inadvertently gathered information from a child, we will take steps to delete it promptly

Email Communications

From time to time, we may send you emails related to:

  • Announcements.

  • Promotional offers.

  • Account activity or updates.

If you wish to stop receiving promotional communications, you can unsubscribe by clicking the “Unsubscribe” link in any email we send.

Links to Other Sites

Our app and website may include links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies before engaging with them.

External Data Storage

Your information may be stored on secure servers operated by third-party hosting providers.

Changes to This Privacy Policy

Hope in Acacia reserves the right to update this Privacy Policy at any time. Significant changes will be communicated through:

  • Notifications on our app or website

  • Emails to registered users.

Your continued use of our platform after such updates indicates your agreement to the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Email: team@hopeinacacia.com

Website: hopeinacacia.com

Thank you for trusting Hope in Acacia!